Chasing shouldn't need a person.
Following up is easy to do and easy to forget. That's the whole problem.
By Harvey Kubath, Agentic Builds · 23 September 2026
THE ONE-MINUTE VERSION
- Quotes and unpaid invoices need a nudge, and often another.
- Nobody forgets on purpose. Chasing is just never the most urgent thing on the day.
- An automation keeps checking until someone replies or pays, then stops and hands it to you.
You send a quote. No reply. You mean to follow up on Thursday. Thursday gets busy.
Chasing is the job everyone agrees matters and nobody gets to first. It's never the most urgent thing on the day, so it happens late, or it doesn't happen.
It's a loop
Chasing is the same few steps every time. Check whether they've replied. If not, send a reminder. Wait. Check again. Anything that repeats that exactly is a good candidate to hand over.
Knowing when to stop
The important part is the exit. The moment someone replies, or the payment shows up in your accounts, the chasing stops and it comes back to you. Nobody gets a reminder about an invoice they paid yesterday.
Your words, your timing
You decide how many reminders, how far apart, and what each one says. The first can be friendly and the last can be firmer. At first each one waits for your approval, the same as everything else we build.
Quotes and invoices
The same loop works for quotes that didn't get an answer and invoices that didn't get paid. It's the same job with different words.