AI training for admin teams buried in typing.
A half-day or full-day workshop for Irish office, reception and operations staff. Email, documents, spreadsheets, scheduling and customer replies — the jobs that quietly eat the whole week.
Delivered on-site anywhere in Ireland or remotely, using your own inbox templates, forms and documents. Scoped and quoted per project.
The jobs that eat the week
- Answering the same customer and supplier emails over and over
- Retyping information between forms, PDFs and spreadsheets
- Taking minutes, then writing them up afterwards
- Formatting documents, letters and reports
- Coordinating diaries, bookings and appointment changes
- Cleaning up messy spreadsheets and lists
- Chasing internal approvals and missing information
- Writing notices, updates and internal announcements
A typical full-day agenda
Email and inbox
Drafting replies in your organisation's tone, handling repeat enquiries with saved prompts, summarising long threads, and knowing which messages should never be pasted into an AI tool.
Documents and meetings
Turning rough notes into clean minutes and action lists. Drafting letters, notices and reports. Summarising long attachments and pulling out the parts that matter.
Spreadsheets and data tidying
Using AI to write formulas, clean lists, split and merge columns, and explain what a spreadsheet is doing — without breaking the file.
Your own template library
Hands-on: we build the saved prompts and document templates the team will reuse daily, plus one simple page of rules covering personal data and GDPR.
What your team walks out with
- A saved library of reply and document templates
- Faster minutes, notices and letters
- Practical spreadsheet help without needing a formula expert
- Clear rules on personal data and GDPR
- A shared way of working so quality stays consistent
- A list of repetitive tasks worth automating fully
Questions
Our admin team isn't techy — is that a problem?
It's who the session is designed for. Everything is done in tools they already open every day: Outlook or Gmail, Word or Docs, Excel or Sheets, Teams or Zoom. No code, no jargon.
Are we training people out of their own jobs?
The opposite in practice. Admin teams are usually buried in low-value typing and retyping. Removing that lets them own the work that needs judgement — customers, suppliers, scheduling, keeping the place running.
Can you train Microsoft Copilot specifically?
Yes, if you have licences we'll train on Copilot inside 365. If you don't, we'll cover what your existing subscriptions already let you do before you buy anything new.
What does it cost?
Quoted per project based on team size, number of sessions and how much we tailor to your systems.
Admin sessions almost always surface a handful of jobs that shouldn't need a person at all — form-to-spreadsheet handoffs, booking confirmations, document filing. Those become automation candidates afterwards.
Tell us about your team